Alpha Computer Repair was established in 2018 in Brooklyn Park, Minnesota by a team of CompTIA A+ certified technicians who were tired of watching customers get overcharged for simple fixes, pushed into unnecessary upgrades, or turned away when their problems were too complex for generalist shops to handle.
We started Alpha to be the exception to every bad experience people had come to expect from computer repair. From day one, we made three non-negotiable promises: the diagnosis is always free, the price is always agreed before work begins, and you only pay if we solve the problem. Those promises have defined every interaction since.
As our reputation grew through referrals and five-star reviews, demand for our services expanded well beyond Brooklyn Park. We invested in a secure, professional-grade remote support platform that allows us to connect to virtually any Windows or Mac computer in the country. Today, we serve clients in all 50 US states, delivering the same certified expertise remotely that we provide in-store.
Whether you're a student whose laptop screen just cracked, a parent whose PC is infected with ransomware, a senior citizen struggling with a slow computer, or a small business owner facing data loss — Alpha Computer Repair has the skills, the tools, and the genuine commitment to fix your problem right the first time.
We measure success by your satisfaction — not by the number of services we can attach to your invoice.
The majority of our business comes from returning customers and word-of-mouth referrals. That's the highest compliment we know.
Technology evolves fast. Our technicians update their certifications and training every year to stay current on the latest threats and hardware.
7009 90th Ave N, Brooklyn Park, MN 55445
Mon–Fri: 9AM–6PM CST | Sat: 10AM–4PM CST
Remote Support: 24/7 — all 50 US states
These aren't slogans — they are the operating principles our entire team is held accountable to, every day, on every single repair job.
You will know exactly what is wrong with your computer, exactly what it will cost to fix, and exactly what we did — before, during, and after every repair. We explain everything in plain English, never in confusing technical jargon that leaves you more confused than when you started.
Your files, photos, and personal information are sacred. We operate under strict data handling protocols and will never access, copy, store, or share any of your personal files. Our remote sessions are fully visible to you and can be ended instantly at any time.
A broken computer disrupts your life. We prioritize speed at every step — same-day remote sessions, fast parts sourcing, and clear communication throughout — without ever cutting corners on the quality of our work or the thoroughness of our repairs.
Our 90-day repair guarantee and no-fix-no-fee policy are legally binding commitments we make to every client. If the same issue returns within 90 days of repair, we fix it at zero cost. If we cannot fix your problem, you pay absolutely nothing.
When you trust Alpha Computer Repair with your device, you are trusting a certified professional with real credentials, real experience, and genuine accountability — not a student or a generalist with a screwdriver.
Senior Technician & Founder
🏆 CompTIA A+ · Network+ · Security+
🛠 Virus removal, ransomware recovery, data restoration, Windows & macOS repair
⏱ 10+ years experience
Remote Support Lead
🏆 Microsoft Certified · CompTIA A+
🛠 Remote diagnostics, software configuration, network troubleshooting, senior-friendly tech support
⏱ 8+ years experience
Hardware Repair Specialist
🏆 CompTIA A+ · Apple ACMT
🛠 Laptop screen replacement, keyboard & battery repair, SSD upgrades, MacBook specialist
⏱ 12+ years experience
These certifications represent hundreds of hours of rigorous study and examination. They are your assurance that the technician working on your computer truly knows what they are doing.
The gold standard for PC hardware and software repair. Required of every technician on our team.
Validates deep expertise in networking, WiFi, routers, and internet connectivity troubleshooting.
Specialist certification covering Windows 10 and 11 installation, configuration, and advanced repair.
Apple Certified Mac Technician — authorised to diagnose and repair MacBook, iMac, and Mac Mini hardware.
"Alpha fixed my MacBook screen in one day for less than any other shop quoted. Absolutely phenomenal service. Honest, fast, and genuinely skilled."
"The remote support was seamless — technician was patient, explained every step, and my slow PC now runs better than new. I'll never go anywhere else."
"Recovered 5 years of irreplaceable business data from a completely dead hard drive. I thought it was gone forever. These people are miracle workers."
Free diagnostic. No hidden fees. No fix = no fee. Remote support available 24/7 across all 50 US states.